A fluid, organic 3D shape animation floating in a dark space, reflecting a futuristic and dynamic aesthetic.
A fluid, organic 3D shape animation floating in a dark space, reflecting a futuristic and dynamic aesthetic.
A fluid, organic 3D shape animation floating in a dark space, reflecting a futuristic and dynamic aesthetic.
A fluid, organic 3D shape animation floating in a dark space, reflecting a futuristic and dynamic aesthetic.

Debt Collection System

Debt Collection System

Debt Collection System

Managing non-performing loans requires proactive strategies. The Debt Collection Solution streamlines the entire process, using AI supported workflows. This helps significantly optimize debt recovery efforts and improve resolution outcomes.

Discover Product Details

The Debt Collection System supports for soft collection, restructuring and workout, covering all phases of the collection process, from early intervention to late-stage recovery, including the legal phase. With a range of features and functionalities, the module facilitates efficient communication with clients, streamlines proposal handling, enables pay-off management, and provides valuable portfolio analysis capabilities.

A cluster of large, round, bright pink circles with varying shades creates a vibrant, abstract composition against a plain background.

Discover Product Details

The Debt Collection System supports for soft collection, restructuring and workout, covering all phases of the collection process, from early intervention to late-stage recovery, including the legal phase. With a range of features and functionalities, the module facilitates efficient communication with clients, streamlines proposal handling, enables pay-off management, and provides valuable portfolio analysis capabilities.

A cluster of large, round, bright pink circles with varying shades creates a vibrant, abstract composition against a plain background.

Discover Product Details

The Debt Collection System supports for soft collection, restructuring and workout, covering all phases of the collection process, from early intervention to late-stage recovery, including the legal phase. With a range of features and functionalities, the module facilitates efficient communication with clients, streamlines proposal handling, enables pay-off management, and provides valuable portfolio analysis capabilities.

Discover Product Details

The Debt Collection System supports for soft collection, restructuring and workout, covering all phases of the collection process, from early intervention to late-stage recovery, including the legal phase. With a range of features and functionalities, the module facilitates efficient communication with clients, streamlines proposal handling, enables pay-off management, and provides valuable portfolio analysis capabilities.

A cluster of large, round, bright pink circles with varying shades creates a vibrant, abstract composition against a plain background.

Main Benefits

Main Benefits

Flowchart diagram illustrating a process with connected nodes and a central piechart icon, set against a grid background, representing workflow and automation concepts with analysis.
Flowchart diagram illustrating a process with connected nodes and a central piechart icon, set against a grid background, representing workflow and automation concepts with analysis.
Flowchart diagram illustrating a process with connected nodes and a central piechart icon, set against a grid background, representing workflow and automation concepts with analysis.
Flowchart diagram illustrating a process with connected nodes and a central piechart icon, set against a grid background, representing workflow and automation concepts with analysis.

Comprehensive solution for soft collection, restructuring and workout

AI supported client segmentation

Abstract graphic featuring the letters "AI" in the center, surrounded by digital symbols and shapes.
Abstract graphic featuring the letters "AI" in the center, surrounded by digital symbols and shapes.
Abstract graphic featuring the letters "AI" in the center, surrounded by digital symbols and shapes.
Abstract graphic featuring the letters "AI" in the center, surrounded by digital symbols and shapes.
A digital illustration of a web browser window displaying a bar chart and a target with an arrow to the center, set against a blue grid-patterned background, symbolizing data analytics and web performance insights.
A digital illustration of a web browser window displaying a bar chart and a target with an arrow to the center, set against a blue grid-patterned background, symbolizing data analytics and web performance insights.
A digital illustration of a web browser window displaying a bar chart and a target with an arrow to the center, set against a blue grid-patterned background, symbolizing data analytics and web performance insights.

Configurable collection strategies & workflows

Supports financial functions and Basel II,
III indicator calculations

Restructuring
workflow support

A digital illustration displaying a bar graph against a bright background.
A digital illustration displaying a bar graph against a bright background.
A digital illustration displaying a bar graph against a bright background.

Easy & quick promise to pay recordings

Advanced built-in template 
management

Dashboard interface displaying analytical metrics with graphs and toggle features for data comparison.
Dashboard interface displaying analytical metrics with graphs and toggle features for data comparison.
Dashboard interface displaying analytical metrics with graphs and toggle features for data comparison.

Transparent external actor management

A user with a speech bubble showing a pie chart with some data next to it, set against a blue grid-patterned background, representing user data and analysis.
A user with a speech bubble showing a pie chart with some data next to it, set against a blue grid-patterned background, representing user data and analysis.
A user with a speech bubble showing a pie chart with some data next to it, set against a blue grid-patterned background, representing user data and analysis.
A user with a speech bubble showing a pie chart with some data next to it, set against a blue grid-patterned background, representing user data and analysis.

Complete SLA, pay-off & portfolio analysis

Process

Process

Process steps: Initializing, Collection strategy, Document management, Decision strategy, Loan settlement, Monitoring and Process follow-up
Process steps: Initializing, Collection strategy, Document management, Decision strategy, Loan settlement, Monitoring and Process follow-up
Process steps: Initializing, Collection strategy, Document management, Decision strategy, Loan settlement, Monitoring and Process follow-up
Process steps: Initializing, Collection strategy, Document management, Decision strategy, Loan settlement, Monitoring and Process follow-up
Process steps: Initializing, Collection strategy, Document management, Decision strategy, Loan settlement, Monitoring and Process follow-up

Product features

Product features

A digital graphic displaying a financial data analysis with a circular graph and chat bubble highlighting 58,211 for the current week, alongside a bar chart comparing current and previous week trends.

Wide range of Segmentation options

ApPello’s debt collection solution offers a wide range of segmentation options to enhance the management of outstanding non-performing loans. Through automatic segmentation and the assignment of collection strategies, businesses can streamline their debt collection processes effectively. This is achieved through the utilization of flexibly adjustable business rules, driven by a built-in rule engine and conditions defined by power users.

A digital graphic displaying a financial data analysis with a circular graph and chat bubble highlighting 58,211 for the current week, alongside a bar chart comparing current and previous week trends.

Wide range of Segmentation options

ApPello’s debt collection solution offers a wide range of segmentation options to enhance the management of outstanding non-performing loans. Through automatic segmentation and the assignment of collection strategies, businesses can streamline their debt collection processes effectively. This is achieved through the utilization of flexibly adjustable business rules, driven by a built-in rule engine and conditions defined by power users.

A digital graphic displaying a financial data analysis with a circular graph and chat bubble highlighting 58,211 for the current week, alongside a bar chart comparing current and previous week trends.

Wide range of Segmentation options

ApPello’s debt collection solution offers a wide range of segmentation options to enhance the management of outstanding non-performing loans. Through automatic segmentation and the assignment of collection strategies, businesses can streamline their debt collection processes effectively. This is achieved through the utilization of flexibly adjustable business rules, driven by a built-in rule engine and conditions defined by power users.

A digital graphic displaying a financial data analysis with a circular graph and chat bubble highlighting 58,211 for the current week, alongside a bar chart comparing current and previous week trends.

Wide range of Segmentation options

ApPello’s debt collection solution offers a wide range of segmentation options to enhance the management of outstanding non-performing loans. Through automatic segmentation and the assignment of collection strategies, businesses can streamline their debt collection processes effectively. This is achieved through the utilization of flexibly adjustable business rules, driven by a built-in rule engine and conditions defined by power users.

Screenshot from the Appello system showing a dashboard.

Flexibly configurable collection strategies

Automatically assigned collection strategies encompass the planned activities governing collection processes, which rely on adaptable workflows and task management capabilities.

The role-based workflow incorporates various internal departments and external entities. Power users possess the ability to alter existing strategies and generate new ones.

Read more

Screenshot from the Appello system showing a dashboard.

Flexibly configurable collection strategies

Automatically assigned collection strategies encompass the planned activities governing collection processes, which rely on adaptable workflows and task management capabilities.

The role-based workflow incorporates various internal departments and external entities. Power users possess the ability to alter existing strategies and generate new ones.

Read more

Screenshot from the Appello system showing a dashboard.

Flexible scorecard definition

Automatically assigned collection strategies encompass the planned activities governing collection processes, which rely on adaptable workflows and task management capabilities.

The role-based workflow incorporates various internal departments and external entities. Power users possess the ability to alter existing strategies and generate new ones.

Read more

Screenshot from the Appello system showing a dashboard.

Flexibly configurable collection strategies

Automatically assigned collection strategies encompass the planned activities governing collection processes, which rely on adaptable workflows and task management capabilities.

The role-based workflow incorporates various internal departments and external entities. Power users possess the ability to alter existing strategies and generate new ones.

Read more

Multiple dark-themed server icon with a folder and gear symbol, set against a blue grid-patterned background representing cloud computing and data management.

Soft Collection Support

The tool offers wide range of capabilities via strategy-based workflows. The system facilitates the automated generation of notifications, including emails, text messages, and letters, based on different collection strategies using configurable templates. It also enables the registration of payment promises and payment plans with customizable templates, along with providing ad-hoc messaging options.

Read more

Multiple dark-themed server icon with a folder and gear symbol, set against a blue grid-patterned background representing cloud computing and data management.

Soft Collection Support

The tool offers wide range of capabilities via strategy-based workflows. The system facilitates the automated generation of notifications, including emails, text messages, and letters, based on different collection strategies using configurable templates. It also enables the registration of payment promises and payment plans with customizable templates, along with providing ad-hoc messaging options.

Read more

Multiple dark-themed server icon with a folder and gear symbol, set against a blue grid-patterned background representing cloud computing and data management.

Soft Collection Support

The tool offers wide range of capabilities via strategy-based workflows. The system facilitates the automated generation of notifications, including emails, text messages, and letters, based on different collection strategies using configurable templates. It also enables the registration of payment promises and payment plans with customizable templates, along with providing ad-hoc messaging options.

Read more

Multiple dark-themed server icon with a folder and gear symbol, set against a blue grid-patterned background representing cloud computing and data management.

Soft Collection Support

The tool offers wide range of capabilities via strategy-based workflows. The system facilitates the automated generation of notifications, including emails, text messages, and letters, based on different collection strategies using configurable templates. It also enables the registration of payment promises and payment plans with customizable templates, along with providing ad-hoc messaging options.

Read more

Screenshot from the Appello system showing a dashboard.

Restructuring

When a client struggles to meet payment obligations necessary to adjust loan terms to significantly alter the debt's structure and conditions, using tools like payment easing, early repayment, debt settlement, or termination. The system with the help of its workflow capabilities provides effective aid to the administrators. 

Screenshot from the Appello system showing a dashboard.

Restructuring

When a client struggles to meet payment obligations necessary to adjust loan terms to significantly alter the debt's structure and conditions, using tools like payment easing, early repayment, debt settlement, or termination. The system with the help of its workflow capabilities provides effective aid to the administrators. 

Screenshot from the Appello system showing a dashboard.

Restructuring

When a client struggles to meet payment obligations necessary to adjust loan terms to significantly alter the debt's structure and conditions, using tools like payment easing, early repayment, debt settlement, or termination. The system with the help of its workflow capabilities provides effective aid to the administrators. 

Screenshot from the Appello system showing a dashboard.

Restructuring

When a client struggles to meet payment obligations necessary to adjust loan terms to significantly alter the debt's structure and conditions, using tools like payment easing, early repayment, debt settlement, or termination. The system with the help of its workflow capabilities provides effective aid to the administrators. 

Flowchart diagram illustrating a process with connected nodes, set against a grid background, representing workflow and automation concepts.

Hard Collection Support

To enhance efficiency, ApPello solution ensuring adaptability of each process multiple workflows and treatments. The system seamlessly manages external partners, including collection agencies and solicitor offices, through standardized communication and an audit trail feature.

Flowchart diagram illustrating a process with connected nodes, set against a grid background, representing workflow and automation concepts.

Hard Collection Support

To enhance efficiency, ApPello solution ensuring adaptability of each process multiple workflows and treatments. The system seamlessly manages external partners, including collection agencies and solicitor offices, through standardized communication and an audit trail feature.

Flowchart diagram illustrating a process with connected nodes, set against a grid background, representing workflow and automation concepts.

Hard Collection Support

To enhance efficiency, ApPello solution ensuring adaptability of each process multiple workflows and treatments. The system seamlessly manages external partners, including collection agencies and solicitor offices, through standardized communication and an audit trail feature.

Flowchart diagram illustrating a process with connected nodes, set against a grid background, representing workflow and automation concepts.

Hard Collection Support

To enhance efficiency, ApPello solution ensuring adaptability of each process multiple workflows and treatments. The system seamlessly manages external partners, including collection agencies and solicitor offices, through standardized communication and an audit trail feature.

Screenshot from the Appello system showing a dashboard.

Reporting with less time and effort

Managing collections can be inefficient without proper reporting tools. The Collection Solution addresses this by providing user-friendly, customizable lists and charts that can be exported to Excel, CSV, or PDF.

Read more

Screenshot from the Appello system showing a dashboard.

Reporting with less time and effort

Managing collections can be inefficient without proper reporting tools. The Collection Solution addresses this by providing user-friendly, customizable lists and charts that can be exported to Excel, CSV, or PDF.

Read more

Screenshot from the Appello system showing a dashboard.

Reporting with less time and effort

Managing collections can be inefficient without proper reporting tools. The Collection Solution addresses this by providing user-friendly, customizable lists and charts that can be exported to Excel, CSV, or PDF.

Read more

Screenshot from the Appello system showing a dashboard.

Reporting with less time and effort

Managing collections can be inefficient without proper reporting tools. The Collection Solution addresses this by providing user-friendly, customizable lists and charts that can be exported to Excel, CSV, or PDF.

Read more

Are you interested?

Want to learn more about how our platform can modernize your bank?

Just schedule a call with one of our experts. We're here to help.

Are you interested?

Want to learn more about how our platform can modernize your bank?

Just schedule a call with one of our experts. We're here to help.

Are you interested?

Want to learn more about how our platform can modernize your bank?

Just schedule a call with one of our experts. We're here to help.

Are you interested?

Want to learn more about how our platform can modernize your bank?

Just schedule a call with one of our experts. We're here to help.

APPELLO AUSTRIA

A-1190 Vienna,
Heiligenstädter Lände 29/2. OG

APPELLO CZECH

Pobřežní 620/3

186 00 Praha 8-Karlín

International Business Center

APPELLO HUNGARY

H-1075 Budapest,

Madách Imre út 13-14.

Madách Trade Center, Building A, 2nd floor.

APPELLO ROMANIA

Strada Povernei 15-17

Sector 1, București

© 2025 ApPello. All rights reserved.

FOLLOW US

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APPELLO AUSTRIA

A-1190 Vienna,
Heiligenstädter Lände 29/2. OG

APPELLO CZECH

Pobřežní 620/3

186 00 Praha 8-Karlín

International Business Center

APPELLO HUNGARY

H-1075 Budapest, Madách Imre út 13-14. Madách Trade Center, Building A, 2nd floor.

APPELLO ROMANIA

Strada Povernei 15-17

Sector 1, București

© 2025 ApPello. All rights reserved.

FOLLOW US

Linkedin logo Yellow
Facebook logo Yellow
X (ex Twitter) logo Yellow
Youtube logo Yellow

APPELLO AUSTRIA

A-1190 Vienna,
Heiligenstädter Lände 29/2. OG

APPELLO CZECH

Pobřežní 620/3

186 00 Praha 8-Karlín

International Business Center

APPELLO HUNGARY

H-1075 Budapest, Madách Imre út 13-14. Madách Trade Center, Building A, 2nd floor.

APPELLO ROMANIA

Strada Povernei 15-17

Sector 1, București

© 2025 ApPello. All rights reserved.

FOLLOW US

Linkedin logo Yellow
Facebook logo Yellow
X (ex Twitter) logo Yellow
Youtube logo Yellow