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Project – Customer Support Survey

Name

Company *

Q1. How satisfied were you with the responsiveness of our support team?

5 - Very satisfied

4 - Satisfied

3 - Neutral

2 - Not satisfied

1 - Not at all satisfied

Not relevant / no opinion

5 - Very likely

4 - Likely

3 - Neutral

2 - Not likely

1 - Not at all likely

Not relevant / no opinion

Q2. Did the team address your issues promptly and effectively?

5 - Very satisfied

4 - Satisfied

3 - Neutral

2 - Not satisfied

1 - Not at all satisfied

Not relevant / no opinion

5 - Very likely

4 - Likely

3 - Neutral

2 - Not likely

1 - Not at all likely

Not relevant / no opinion

Q3. How satisfied were you with the level of expertise and knowledge of our team?

5 - Very satisfied

4 - Satisfied

3 - Neutral

2 - Not satisfied

1 - Not at all satisfied

Not relevant / no opinion

5 - Very likely

4 - Likely

3 - Neutral

2 - Not likely

1 - Not at all likely

Not relevant / no opinion

Q4. Were your issues resolved to your satisfaction?

5 - Totally resolved

4 - Resolved

3 - Neutral

2 - Some resolved

1 - Not at all resolved

Not relevant / no opinion

5 - Very likely

4 - Likely

3 - Neutral

2 - Not likely

1 - Not at all likely

Not relevant / no opinion

Q5. How likely are you to recommend our company's support and maintenance services to others based on your experience?

5 - Very likely

4 - Likely

3 - Neutral

2 - Not likely

1 - Not at all likely

Not relevant / no opinion

5 - Very likely

4 - Likely

3 - Neutral

2 - Not likely

1 - Not at all likely

Not relevant / no opinion

Q6. How likely are you to recommend ApPello to a friend looking for similar solutions?

Not at all Likely

Extremely Likely

Q7. If you have any comments, suggestions or requests in mind, please share them with us, they are very welcome!

I agree with ApPello's Data Protection Statement.*

Are you interested?

Want to learn more about how our platform can modernize your bank?

Just schedule a call with one of our experts. We're here to help.

Are you interested?

Want to learn more about how our platform can modernize your bank?

Just schedule a call with one of our experts. We're here to help.

Are you interested?

Want to learn more about how our platform can modernize your bank?

Just schedule a call with one of our experts. We're here to help.

Are you interested?

Want to learn more about how our platform can modernize your bank?

Just schedule a call with one of our experts. We're here to help.